Sunday, January 28, 2007

New York, New York...

SUCKS!

I am talking about the restaurant that's located along the CityLink Mall. You know the one next to HMV? Well, it looks super nice, and pretty cool, but I tell you one thing...the service there is ATROCIOUS!

I was there having dinner with my Mom and my brother just now. The bad service started the second we set foot in that place. My brother was the one who wanted to eat Western, so I guess it was the most logical choice (given that we were in the SingTel shop, just 2mins away). Now, the entire restaurant had two entrances, but only one of them had a queue (by this, I mean a little set of stands connected by nylon straps with a sign that says, "Queue here."). The entrance which did not have this contraception was nearer to us, so we walked in there.

The waiter was the sweetest thing, and asked us "Table for how many?" I promptly replied, "Three." and then he proceeded to ask us to move to the other entrance where the stands were. Bewildered, I just complied, and when I reached there, there was NO queue, and there was NO WAITER! Like....WHAT THE FUCK? You asked us to enter through the other entrance, as though there was something important that had to be done there, and then you do not even bother to bring us to a table?

Anyway, there's more of such shit...

The girl who brought us to our table, did not even bother to ask if we were ready to order, or if we wanted glasses of water. She just seated us, and left...and we were bewildered. No menus, no water, nothing... So far, everyone we had made contact with was Singaporean...you know, those young people who have no idea of what service constitutes. Fucking stupid...

It wasn't until my Mom asked a nice Filipino lady for menus, that three were given to us, together with promptly served glasses of water. She even stood there patiently while we decided on what we wanted, and took the time to explain to my mother what some of the dishes were, and which were more popular amongst patrons of this establishment. Sigh..very very nice change to the initial shitheads we encounter. Alas, this reprieve was shortlived...

When the seafood platter that we ordered arrived, we realised that there were not enough lemon slices, so we asked for more. Mom tried calling out to this waiter who was walking around our table and doing nothing in particular, but for the strangest reason, despite 3-4 shouts (yes, I use the word 'shout' here..my Mom does not have the softest voice, which made it even more frustrating) the bugger did not seem to register anything (we will see more of this BUGGER later).

Fortunately, a sweet girl heard our pleas for lemon slices, and promptly went to get some. However, we were disappointed again, when she came back with the WRONG type of slices. Maybe I should've say WEDGES, but I doubt the girl knew the difference anyway. What she did know, was that the seafood platter used WEDGES and not SLICES. How do I know this? Well, she actually stood there and watched me frown as I stared at what she had brought! Like...WHATEVER MAN...you know that something you brought was wrong, and you still served it to the customer anyway, and hoped that the customer would not mind?! Of course I sent the idiot girl back to whatever shithole she came from to get me my lemon wedges! Ugh...

This last event took the cake...

You can all say that I am too easily incensed, and maybe I am. Cos' most of the time I was the one complaining the most to my mom and brother. This final incident even got my mom all riled up!

Remember idiot, deaf person? The one who my mom shouted at and got no response? Well, he's the central character in this final act of this ONE BIG FIASCO of a restaurant.

My mom asked for the bill and she handed the order slip on our table (every table has an order slip to track the orders for each table) to this guy. We saw him take the slip to the counter and that was that... Now, the waiting began. I noticed that he took two slips to the counter and saw that the table that the other slip was from had already received their bill. We were still sitting there waiting and all this time, the idiot waiter was walking up and down, doing nothing in particular. We even made eye contact a few times, and I am positive that when THREE people stare at you expectantly, you would REMEMBER that you were the one who was supposed to take the bill to them!

I mean, isn't it obvious that if you receive a request for the bill from a customer, you are expected to serve the customer the entire way? My mom had to get this other girl (another sweet attentive Filipino girl who was sooo afraid of my mom) to get the bill for us. Mom also dragged the idiot waiter over to our table, and blasted the hell out of him. The fucker was really just walking up and down and doing nothing in particular.

The whole dinner, we noticed that he was the only one who did nothing, and just slacked and slacked...gosh...my brother who worked as a waiter before noticed it first lah...and told us how noob the idiot was...sigh...New York, New York is a terrible place...never EVER go there to eat. I had heard rumours about the place before. Something like waiting 45mins just for French fries. Now I know they have idiot wait staff as well...at least not all of them were bad, but the bad ones really did spoil the dining experience for my family lah.

New York, New York is a terrible place to dine (but they have excellent peanut sauce! Heh..)

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Bought new shoes today...slightly funky and super comfy...YAY!

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